H.I.G. Capital Develops Business Services Platforms Through Strategic Mergers and Add-On Acquisitions

Business services consolidation has become a defining characteristic of H.I.G. Capital’s investment approach, with the firm building platforms across destination management, event services, and specialized professional services. The strategy leverages fragmented markets where scale advantages, geographic expansion, and service line diversification create value through operational improvements and acquisitions.

The merger of 360 Destination Group and CSI DMC creates a leading event services platform serving enterprise customers across 46 destinations in the United States and international markets. Both companies provide end-to-end event services including décor design, food and beverage management, entertainment, production, and transportation for large corporate events.

“This investment marks a milestone allowing us to extend our reach and elevate the experiences we provide to our clients,” said Trevor Hanks, Managing Partner of 360DG. “With H.I.G.’s support, we can further innovate and offer even more tailored and high-impact events in new and existing locations.”

Shelly Archer, Managing Partner of 360DG, emphasized the global capabilities: “This transaction will allow us to better serve our customers on a global scale, while maintaining the local expertise that sets us apart.”

Destination Management and Corporate Events

Destination management companies craft memorable experiences requiring deep local expertise across venue selection, vendor relationships, and logistical coordination. The combined 360DG and CSI platform leverages complementary geographic strengths while offering comprehensive services addressing corporate event requirements.

“CSI has always been committed to providing our clients with creative, personalized, and innovative event experiences across locations,” said Hope Valentine, President of CSI. “This merger enables us to leverage our complementary strengths, ensuring that we continue to provide extraordinary events across an even larger geographic footprint.”

Tom Hubler, Chief Operating Officer of CSI, noted execution benefits: “By joining forces, CSI and 360DG will be able to deliver even more creativity to our customers and enhance the white glove service they expect. Together, we are expanding our capabilities to better serve our customers across more destinations with even greater executional excellence.”

Andrey Vakhovskiy, Managing Director at H.I.G., outlined the strategic rationale: “We believe this merger of equals creates the leading event services platform in the destination management industry. CSI and 360DG both have strong reputations for delivering exceptional experiences, and we look forward to supporting their continued growth.”

Textile Services and Industrial Outsourcing

France Workwear’s acquisition from Rentokil Initial demonstrates H.I.G.’s focus on essential business services with recurring revenue characteristics. The full-cycle textile services provider specializes in workwear design, rental, laundry, and repair serving over 21,000 customers across diverse industries through subscription-based contracts.

“France Workwear has long been recognised as a foundational player in the French textile services market, providing mission-critical workwear, flat linen, and hygiene solutions across a diverse range of industries,” said Tobias Borkowski, Managing Director at H.I.G.

Fabrice Shoshany, CEO of France Workwear, emphasized innovation priorities: “This partnership marks the start of a new chapter for France Workwear – one where we will strengthen our leadership in textile rental services, broaden our focus on innovation and sustainability, and continue to deliver exceptional value to our clients, partners, and employees across and beyond France.”

The company operates 34 sites with nationwide logistics infrastructure supporting daily service delivery to customer locations. Long-term subscription contracts provide revenue visibility while high customer retention reflects service quality and switching costs that protect market position.

Occupational Health and Safety Services

Avanta Salud Integral’s platform serves more than 100,000 clients covering over one million employees through occupational health and safety services across Spain. The company provides both mandatory compliance services and elective employee health programs addressing workplace safety and wellness objectives.

“The business delivers mission-critical services to employers while improving the health and productivity of over a million workers,” said Rohin Jain, Managing Director at H.I.G. Middle Market Europe. “We are thrilled to partner with the management team to broaden Avanta’s regional coverage and elective service capabilities.”

Josep Pla, President and Founder of Avanta Salud, outlined expansion plans: “Looking ahead, H.I.G.’s deep healthcare and business services expertise, combined with its pan-European presence, makes it the ideal partner for our next chapter. Together, we’ll pursue our shared ambition to become the leading workplace health platform in Europe.”

Occupational health services benefit from regulatory requirements mandating workplace safety programs, health surveillance, and risk assessments across industries. Avanta’s network exceeding 250 medical centers and mobile units provides geographic coverage addressing client needs across diverse sectors.

H.I.G. Capital’s Business Services Investment Philosophy

The firm’s business services strategy targets companies with recurring revenue models, fragmented competitive landscapes, and consolidation opportunities through acquisitions. H.I.G. seeks businesses providing essential services where customer switching costs and relationship depth support high retention rates.

Platform development requires identifying anchor investments with strong management teams, scalable operations, and geographic presence supporting add-on acquisitions. H.I.G. works with portfolio companies to establish acquisition criteria, source targets, and integrate businesses enhancing service capabilities or market coverage.

Destination management consolidation creates value through expanded geographic reach, enhanced service offerings, and improved operational efficiency. The combined 360DG and CSI platform benefits from shared best practices, centralized support functions, and cross-selling opportunities across existing client relationships.

Textile services markets remain fragmented despite concentration among larger providers, creating acquisition opportunities for well-capitalized platforms. France Workwear’s scale and service quality provide competitive advantages in serving national accounts requiring consistent quality standards across multiple locations.

Market Dynamics and Consolidation Trends

Business services fragmentation reflects historical industry development where local or regional providers dominate markets lacking significant scale advantages. Private equity consolidation strategies exploit these characteristics through platform development and systematic acquisition programs.

Corporate event spending demonstrates resilience as enterprises prioritize employee engagement, sales incentives, and customer relationships. Destination management companies benefit from complex event requirements where specialized expertise and local knowledge create value justifying premium pricing.

Industrial outsourcing trends drive demand for textile services, facility management, and specialized business services where companies seek to focus on core operations. Service providers addressing these needs benefit from long-term contracts and recurring revenue characteristics supporting stable cash flows.

Occupational health services face growing demand as employers navigate workplace safety regulations and employee wellness initiatives. Regulatory compliance requirements create baseline demand while elective programs addressing productivity, absenteeism, and retention provide growth opportunities.

Operational Value Creation in Business Services

H.I.G.’s business services portfolio companies benefit from operational support across functions including sales and marketing, pricing optimization, technology implementation, and process improvement. The firm’s hands-on approach involves working with management teams to identify enhancement opportunities while preserving customer relationships and service quality.

Event services platforms implement shared infrastructure supporting multiple brands and geographic markets. Centralized functions including finance, human resources, technology, and procurement generate efficiency gains while enabling local operations to focus on customer service and event execution.

Textile services optimization addresses route density, production efficiency, and equipment utilization that improve profitability while maintaining service levels. France Workwear’s nationwide network enables route optimization and capacity planning that enhance economics across regional operations.

Occupational health services benefit from clinical protocols, technology platforms, and workforce training that standardize service delivery while addressing local market requirements. Avanta’s scale enables investment in proprietary technologies and specialized capabilities differentiating the company from smaller regional competitors.

Growth Strategies and Add-On Acquisitions

H.I.G.’s platform development approach emphasizes organic growth complemented by strategic acquisitions expanding geographic reach or service capabilities. The firm provides acquisition support including target identification, valuation analysis, due diligence coordination, and integration planning.

Destination management platforms pursue acquisitions of regional event services providers and specialized capabilities including audiovisual production, décor design, and entertainment booking. These acquisitions enhance service offerings while extending market presence across additional destinations.

Textile services consolidation targets regional laundry operations, specialized workwear providers, and complementary product categories including floor mats, mops, and hygiene products. Add-on acquisitions expand customer relationships while generating operational synergies through route consolidation and production optimization.

Occupational health services growth combines organic expansion through new center openings and mobile unit deployment with acquisitions of regional providers and specialized service capabilities. Geographic expansion addresses multinational client requirements while service line additions enhance revenue per customer.

Investment Outlook and Market Opportunities

H.I.G.’s business services investments continue emphasizing companies with defensible market positions, recurring revenue characteristics, and consolidation opportunities. The firm’s operational expertise and acquisition capabilities provide competitive advantages in building platforms across fragmented service sectors.

Current business services portfolio companies demonstrate H.I.G.’s ability to identify attractive platform investments, execute strategic mergers, and integrate acquisitions enhancing competitive positioning. The firm’s track record includes successful business services investments across market cycles reflecting sector expertise and operational capabilities supporting consistent value creation.